Important Information
Policies
To help make your stay at The Sahil Hotel in Mumbai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
To ensure a smooth and enjoyable experience, The Sahil Hotel Mumbai follows clear and guest-friendly policies. Please review the information below before your arrival.
Check-in & Check-out:
- Check-in: From 2:00 PM
- Check-out: By 12:00 PM
- Early check-in and late check-out are subject to availability and may incur additional charges.
ID Requirements:
All guests must present a valid government-issued photo ID at check-in.
- Indian nationals: Aadhaar card, driving license, PAN card, or passport
- Foreign nationals: Valid passport and visa
Child & Extra Bed Policy:
- Children of all ages are welcome.
- Extra beds can be provided at an additional charge (subject to room category and availability).
Pets:
- Pets are not allowed on the property.
Payment & Cancellations:
- Credit cards accepted: Visa, Mastercard, and American Express
- Cancellation and prepayment policies vary by rate plan and booking source.
Smoking Policy:
- Non-smoking rooms are available. Smoking in restricted areas may incur a cleaning fee.
General Conduct:
- Guests are requested to maintain decorum and avoid disturbing other residents.
- The hotel reserves the right to refuse entry or evict any guest for misconduct or violation of policy.
Your comfort and safety are our priority — please help us serve you better by respecting the hotel’s guidelines.